One of the key activities of the ZNCC is to provide information to its members about national, regional or local policy proposals that are likely to impact upon business and to provide feedback on the response from the business community. There are a variety of issues that can affect business. These can be as simple as public transport issues, or it could be something that has a major impact on all businesses such as changes in key legislation. Representing the business community, the ZNCC has regular contact with local authorities, district councils, MPs and Government to make sure that the voice of business is heard and understood so as to safeguard and promote business interests at all levels.

The ZNCC will ensure that members' concerns are raised with the appropriate person or organisation, fulfilling its role as the voice of the business community. The extent of the Chamber’s representation can be seen from the following examples of the Chamber’s input on behalf of the Zimbabwean business community to the various economic issues and policies affecting business:
 
1. Propositions to the 2010 National Budget

The Zimbabwean economic recovery has irrefutably commenced, but is still in a very early and limited phase.  The Chamber, on behalf of business, made propositions to the 2010 National Budget, which it considers should play a major role in accelerating and intensifying that recovery and must target restored viability for all economic sectors.

2. Analysis of the Short Term Economic Recovery Programme (STERP)

The Chamber did an analysis of STERP, which is essentially a Capacity Based Rehabilitation Programme put together by the Inclusive Government to revive the Zimbabwean economy. The Chamber realises that critical to successful implementation of STERP is the availability of financial resources to trigger appropriate supply response by the various actors in key sectors of the economy. In this regard, an analysis was done on behalf of the Zimbabwean business community to ensure business interests are not negatively affected by the Programme.

3. The Business Manifesto to Cabinet, Senators, Parliamentarians, Councillors and Public Policy Makers

The prevailing, inhospitable macroeconomic environment has imposed enormous challenges on business operations. The business community cannot afford to stand quietly on the sidelines but need to construct an appealing vision of the future and a shared vision for Zimbabwe. Zimbabweans are capable of frank, objective and balanced social dialogue, which is essential to provide correct characterisation of the problems faced as a nation and produce new solutions. Stakeholders need to move away from the current polarisation to a state where there is attainment of unity of purpose. Social partners need to come together in a transparent and truly interactive process that will result in a social contract. In this regard, the ZNCC presented the business manifesto to the various policy makers, which it believes forms a basis for engagement and will strengthen the process of continuous social dialogue that is vital for the success of the country’s economy.